Política de envío

Shipping Rates

All shipments are from Japan. Free shipping.

Shipping Carrier

We use Japan Post for shipping.

Includes tracking number and Japan Post insurance.
Lost or damaged packages during delivery are covered.
We will inform you of the tracking number once we ship package.

Delivery Time

Orders are shipped within 3 days, excluding weekends.

 

We are not responsible for lost or stolen items after the notification that your order has been delivered.

May be charged additional fees depending on your country's import taxes and duties.

If for any reason you do not receive your package and it is returned to Japan, you will be responsible for any costs associated with the re-delivery.

Please make sure that you have entered the correct shipping address when you make your payment. If the shipping address is incorrect, no refunds will be given.
We currently cannot ship to Latin America, Africa, Russia, or countries without a package tracking system.

*Our store is not responsible for any additional taxes and fees that may apply after your luggage arrives in your destination country.

*Customs delays may occur for some international shipments. Unfortunately, no additional tariffs or customs delays can be predicted. We recommend that you contact your local customs office for additional information
*In some cases, we may change the delivery carrier to an equivalent carrier.

*If you have any questions about the delivery of your order, please contact the courier company with your tracking number.

*We are not responsible for any additional taxes, duties, or fees that may be incurred after the package arrives in the destination country.