Politique de remboursement

Returns, Defective Goods, and Cancellation: 

Returns and refunds are accepted only if (1) we are notified within 14 days of receipt of the merchandise and (2) there is no change in the condition of the merchandise. Shipping charges are non-refundable.

Please contact us in advance via email or contact page.

vintagebluejapan@gmail.com

If you do not receive a reply within 3 business days, please contact us again.



In the rare case of incorrect or excessive merchandise, or if something is missing, we will cover the shipping costs necessary to resolve the issue.

・In the case of returns for the customer's convenience (e.g., wrong image, wrong size, etc.), the customer will be responsible for the shipping costs to return or exchange the item.

Refunds will be made only for the price of the item.If shipping charges are included in the product price, the shipping charges will be deducted from the refund.

Please note that due to the vintage nature of the merchandise, there may be tears or damage to the merchandise. This is not our fault. Please check the pictures carefully and confirm the measurements and condition of the item before purchase. If you need additional information prior to purchase, you can always contact us through our contact page.

Due to the nature of viewing our products on a computer or mobile device, the color of the images may differ slightly from the actual color. It is not our fault about the color of the image.

Return period: 14 days